Industrial Case Study

Co-Designing for NFC and ATMs: An Inspirational Bits Approach
Alexander Meschtscherjakov, University of Salzburg, Austria
Christine Gschwendtner, SBS Software Ges.m.b.H., Austria
Manfred Tscheligi, University of Salzburg, Austria
Petra Sundström, Mobile Life Centre, Sweden
Time: Wed 14:50 - 15:02 | Session: Design Competition and Industrial Case Studies Track | Location: Große Aula

This paper addresses the field of mobile payment through Near Field Communication (NFC) and Automated Teller Machines (ATMs). We report how we used the Inspirational Bits method to inspire the design of novel NFC usage scenarios and application ideas for ATMs in a joint industry and academia project. We describe a set of small applications exposing different properties of NFC (henceforth, referred to as NFC-Bits) and how they informed and inspired collaborative design ideas for different use cases. The NFC-Bits reveal a broad range of NFC characteristics in a playful manner. We outline some of the developed use cases and describe features of MyPocketATM, an application stemmed from these ideas.

MobileHCI 2013 Proceedings in the ACM Digital Library.

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